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Technical support

Intervento tecnico elettronica industriale

Qualified technical support

Our qualified technicians are located in different regions in Italy and use specific Mobile Units to quickly reach our customers' plants and provide remanufactured spare parts to resume their facility production in the shortest possible time.

E-Repair technicians are continuously trained and certified to repair new generation and obsolete products.

On-site
Technical support

Over the years E-Repair has developed a process aimed at identifying, in case of failure, the most effective solution based on each specific case. In this regard, we offer two types of technical support services:


  • EASY TECH standard technical support provided by a qualified technician.

  • EASY TECH EXPRESS for urgent requests, within just a few hours.
Intervento tecnico presso impianto
Assistenza da remoto elettronica industriale

Remote technical support

Our team of qualified technicians can provide your company's maintenance department with immediate remote support using specific digital tools.

Our range of remote technical support solutions includes:

  • EASY REPAIR
    Standard electronics repair.

  • EASY & FAST
    Express repair (within 24 hours of receiving the product).

  • ADVANCE & REPAIR
    Remanufactured product provided in advance, so as to reduce downtime, and subsequent repair of your broken item.

Advantages of this service

  • Times and costs defined in advance.

  • Downtime reduction.
  • Support provided by qualified technicians.

  • Lower environmental impact, since it is a remote service, and no health risk.
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GREEN CHOICE

Dispose of the used or defective product by replacing it with a working and tested remanufactured. In addition to helping the environment, thanks to the Circular Economy, E-Repair will recognize you the residual value of the product, saving on the purchase of the remanufactured product.